Frequently Asked Questions on Kerststad Valkenburg

Kerststad Valkenburg

Do the caves offer good access to visitors in wheelchairs/with disabilities?

Yes, the Christmas markets in the caves, as well as Mergelrijk, offer good access to visitors in wheelchairs/ with disabilities.

Are dogs allowed into the caves (using a dog stroller or pet carrier)?

No, for security reasons, dogs are not allowed into the caves; not even in a dog stroller or pet carrier.

Where can I purchase admission tickets for the Christmas markets?

You can purchase your admission tickets upon arrival at the Christmas markets, the Tourist information Centre or online here.

Are combination tickets or all-in-one tickets available too?

No, there are no ticket combinations this year. Online tickets can easily be purchased on this site under ‘Tickets’.

What are the costs for group tickets?

For information on group tickets: send an email.

Information on package deals, overnight stays and /or restaurants

You can send your request to the Zuid-Limburg Tourist Board by email.

Is it possible to order the Christmas Parade music?

Yes, you can order the Christmas Parade music by sending an email to:

How can I find the best parking place when visiting one of the Christmas activities?

All Christmas activities are within a reasonable walking distance from all car park locations.

Are there any disabled parking spaces nearby the caves?

There are several disabled parking spaces on almost every car park.

Where can I find information on the Parade?

You can find all information on the Christmas Parade on our website.

Kerststad Valkenburg Press Kit

You can view Kerststad Valkenburg’s Press Kit via this link. New items will be added as soon as they are available. Keep a close watch on our website, Twitter-account and Facebook page to get the latest news on Kerststad Valkenburg first. Please get in touch with the Kerststad Valkenburg office, if you have any special requests.

Plan your visit to the number one Christmas town of The Netherlands well, and purchase your tickets for various attractions at Kerststad Valkenburg at our online ticket shop!


Tickets for activities at Kerststad Valkenburg can also be purchased via the Zuid-Limburg Tourist Board.

Limburg Tourist Information Centres (VVV)
Are you looking for a nice and original Christmas gift? There is a variety of original gifts for sale at the Tourist Information Centres (VVV) in Limburg. They offer numerous products from the region (like delicious jams, dressings, beers, wines, etc.) luxury care products, books and more. Or what about a VVV gift voucher, which can be used at shops, hotels and day attractions across the Netherlands.

Feel free to stop by at one of the Tourist Information Centres in Valkenburg, Gulpen, Heerlen, Sittard or Vaals, where the friendly staff will be pleased to be at your service, or visit

Festive Break
Enjoy a magical Christmas break at picturesque Kerststad Valkenburg! The Zuid-Limburg Tourist Board invites you to breathe in the festive atmosphere and wishes you a wonderful stay in this region. The Tourist Board has all information on overnight stays and charming accommodations ready for you. For further information please visit the Zuid-Limburg Tourist Board website or call: +31-43-6098500.

Christmas in Zuid-Limburg
There are many festive events around Christmas time in Zuid-Limburg. You can find a complete summary on (in Dutch).

Contact Information Zuid-Limburg Tourist Board

VVV Limburg Winkel Valkenburg
Th. Dorrenplein 5, Valkenburg, The Netherlands
0900-555 9798 (€ 1,00 per call).
email: website:

Opening times during Kerststad Valkenburg:

  • From Monday to Friday 9 a.m. – 5 p.m.
  • On Sunday 20 en 27 November and 4, 11 en 18 December 10 a.m. – 4 p.m.
  • On 24 en 31 December 9 a.m. – 4 p.m.